Privacy Policy

Flower Fusion (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the New Zealand Privacy Act 2020. By using our website or services, you agree to the terms outlined here.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

Name and contact details (email address, phone number, address)
Payment and billing information when you purchase from us
Order and delivery details
Information you provide when contacting us via forms, email, or phone
Website usage data (e.g., cookies, analytics)

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate with you about your purchases, inquiries, or services
Improve our website, products, and customer experience
Send marketing or promotional updates (only if you’ve opted in)
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

Trusted third-party service providers (e.g., couriers, payment processors)
Legal authorities, if required by law
Business partners only where you have consented

4. Cookies and Tracking

Our website may use cookies and analytics tools (e.g., Google Analytics) to improve performance and understand user behaviour. You can disable cookies in your browser, but some features of our site may not work properly.

5. Your Rights

Under the Privacy Act 2020, you have the right to:

Access the personal information we hold about you
Request corrections if your information is inaccurate
Opt out of marketing communications at any time
To exercise these rights, please contact us

6. Data Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Retention of Information
We keep your personal information only as long as necessary for the purposes set out in this Privacy Policy or as required by law.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Flower Fusion

Email:freshfusionltd@gmail.com

Phone: 022-2225647